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SEPA Direct Debit

General Information

SEPA stands for Single Euro Payments Area. SEPA Direct Debit is an initiative of the European Union aimed at improving and simplifying cashless cross-border payment transactions and thus replacing existing domestic direct debit schemes. Cashless transactions will be made and received in and between the SEPA member countries regardless of their location. Existing sorting codes and account numbers will be replaced by an International Bank Account Number (IBAN) and a Bank Identifier Code (BIC).

With SEPA, creditors may collect payments in Euro both domestically and in other SEPA member countries.

SEPA Direct Debit is based on the following concept: both debtor and creditor must hold an account with a financial service provider located within the SEPA area. Altough the accounts may be in Euro or in any other SEPA currency, the transfer of money between the debtor´s bank and the creditor´s bank always takes place in Euro. For SEPA Direct Debit transactions, the debtor must grant a mandate to the creditor. By signing the mandate, the creditor is authorized to collect the relevant payments and to instruct the debtor´s bank to pay the relevant funds.

SEPA Direct Debit is used for single (one-off) or reccurring direct debit collections.

To obtain further information please visit European Payments Council and the official page of the European Commission.

Order flow diagram

For a visual representation of the order flow behavior and associated transaction-based operations of this payment method we invite you to have a look at the respective order flow diagram.

SEPA Direct Debit and Wirecard Bank

If Wirecard Bank is your chosen acquirer, you directly draw the direct debit and the funds are paid directly to your merchant account.

Additional optional request parameters

Parameter Within fingerprint Data type Short description
creditorId Required if used. Alphanumeric with a variable length of up to 35. Unique identifier of creditor (merchant).
dueDate Required if used. Date as “DD.MM.YYYY” Date when payment is debited from consumer's bank account.
The due date is calculated by merchant or, if the field is left empty, Wirecard will automatically calculate the due date.
mandateId Required if used. Alphanumeric with a variable length of up to 35. Identifier of displayed mandate.
mandateSignatureDate Required if used. Date as “DD.MM.YYYY” Date when mandate was signed.

Additional response parameters returned for successful payments

Parameter Data type Short description
creditorId Alphanumeric with a variable length of up to 35. Unique identifier of creditor (merchant).
dueDate Date as “DD.MM.YYYY” Date when payment is debited from consumer's bank account.
mandateId Alphanumeric with a variable length of up to 35. Identifier of displayed mandate. If request parameter mandateId is not set we will generate the mandate ID for you.
mandateSignatureDate Date as “DD.MM.YYYY” Date when the mandate was signed by the consumer. If not given by the merchant we use the current date as signature date.

Two-step process for approved payments and deposited payments

Wirecard Bank offers you the possibility to carry out a two-step process in the Wirecard Payment Center, as well as in transaction-based operations for Wirecard Checkout Page and Wirecard Checkout Seamless.

This two-step process allows you to distinguish between approved payments and deposited payments and perform certain actions for each of them. You have the possibility to decide when to deposit amounts that have already been approved. Furthermore, it is possible to deposit the approved amount, as well as less or more than the approved amount. This feature enables you to implement business processes like accounting the current daily price when the goods are delivered after manufactoring and not the price when your consumer orders the goods in your shop.

This two-step process allows for the following additional operations and functions:

  • One-time (single) deposit of a partial amount (less than the approved amount, see partial capture). Please note that no further deposit of partial amounts is possible.
  • Deposit of an amount higher than the approved amount.
  • Reversal operations for deposited payments: you may cancel a deposited payment and set back its status to “approved”.
  • Reversal operations for approved payments: you may cancel an approved payment, i.e. although an order exists, no goods are delivered and no money transfer takes place.

Please note that by default a deposit is based on the same data as the data used for the approval.

Please contact our support teams to enable this feature.

SEPA Direct Debit and Hobex

If Hobex is your chosen acquirer, Hobex instead of you draws the direct debits from the debtor´s bank to one joint account. Therefore, no individual creditor IDs are available for you and any value within the request parameter creditorId will be ignored.

Since the due date is always calculated by Hobex there is no need to use the parameter dueDate.

Note that the back-end operation recurPayment may only be carried out using SEPA Direct Debit and Hobex if the bank involved in the initial payment, which was effected via payment method SOFORT, is from Germany, Austria or the Netherlands.

Additional optional request parameters

Parameter Within fingerprint Data type Short description
mandateId Required if used Alphanumeric with a variable length of up to 35. Identifier of displayed mandate.
mandateSignatureDate Required if used Date as DD.MM.YYYY Date when mandate was signed.

Additional response parameters returned for successful payments

Parameter Data type Short description
creditorId Alphanumeric with a variable length of up to 35. Unique identification of creditor (always Hobex).
dueDate Date as DD.MM.YYYY Date when payment is debited from consumer's bank account (calculated by Hobex).
mandateId Alphanumeric with a variable length of up to 35 Identifier of the displayed mandate. If request parameter mandateId is not set we will generate the mandate ID for you.
mandateSignatureDate Date as DD.MM.YYYY Date when the mandate was signed by the consumer. If not given by the merchant we use the current date as signature date.

Optional request parameters

Depending on the relevant acquirers for SEPA Direct Debit, the optional request parameters customerStatement and orderReference are more restricted with regard to their length and allowed characters than are other general request parameters.

The following specifications and restrictions apply for the parameter customerStatement:

Acquirer Data type Short description
Computop ASCII with a variable length of up to 254 characters. Text displayed on bank statement issued to your consumer by the financial service provider.
Hobex ASCII with a variable length of up to 254 characters.
Wirecard Bank 1) ASCII with a variable length of up to 100 characters.

The following specifications and restrictions apply for the parameter orderReference:

Acquirer Data type Short description
Computop ASCII with a variable length of up to 128 characters. Unique order reference ID sent from merchant to financial institution.
Hobex ASCII with a variable length of up to 128 characters.
Wirecard Bank 2) ASCII with a variable length of up to 64 characters.

Detailed description of parameters

creditorId

The parameter creditorId identifies a merchant and allows consumers to manage their mandates with merchants more easily.

mandateId

The parameter mandateId defines a two-party mandate between the merchant and the debtor, and is required for SEPA Direct Debit payments. The mandate is an agreement giving the merchant permission to debit the consumer’s account for the sum that the two parties agreed upon. Every mandate has an ID provided by the merchant that has to be unique for the creditor.

mandateSignatureDate

The parameter mandateSignatureDate defines the date on which the above-mentioned mandate was signed by the consumer.

dueDate

The parameter dueDate defines the day when payment is debited from the consumer's bank account.

Hobex and due date calculation

If you choose Hobex as your acquirer, Hobex calculates the due date for you.

Wirecard Bank and due date calculation

If you choose Wirecard Bank as your acquirer, there are two possibilities to calculate the due date:

  1. The due date is calculated by Wirecard.
  2. The due date is calculated by you.
Due date calculated by Wirecard

When the value of parameter dueDate in the request is left empty, Wirecard will calculate the best (earliest) due date for you automatically. In order to keep processing times transparent for all transactions within SEPA, a transaction’s due date has been clearly defined:

  • One-off and initial direct debit payments must be submitted by Wirecard to the paying agent five (5) banking days before the due date.
  • Submission of recurring payments must occur two (2) banking days before the due date.
  • Exception for transactions within Germany
    • If your bank account AND the consumer’s bank account are both German, all debit payments (one-off, initial, recurring, and final) are to be submitted three (3) banking days before the due date.
    • You may still calculate the due date and choose to send in a transaction later than three (3) days before the due date since Wirecard will always validate a due date if one is sent in with the transaction request.
Due date calculated by you

If you choose to calculate and send the parameter dueDate, it is necessary to take into consideration the European Central Bank’s Target 2 Calendar which specifies all non-banking days. These include:

  • Saturdays and Sundays
  • New Year's Day
  • Good Friday
  • Easter Monday
  • 1st of May (Labour Day)
  • Christmas Day
  • 26th of December

Wirecard requires you to submit one-off and initial direct debit payments seven (7) banking days before the due date.

Furthermore it is important to ensure all payments are submitted on time and are processed correctly. The transaction request must be received by Wirecard no earlier than 14 banking days before the due date.

The calculated due date, however, may only be used if it passes validation. If validation is not passed, Wirecard will return a failed transaction and the transaction must be re-submitted.

Wirecard is not able to replace an incorrectly computed due date with a correct due date.

Back-end operations

Please refer to back-end operations for further information and details on transaction-based and non-transaction-based operations in Wirecard Checkout Page and Wirecard Checkout Seamless.

To carry out recurring payments the request parameter transactionIdentifier is used. For more information visit recurPayment.

FAQ

Transactions without SEPA

Is it possible to change the order of the presented countries in the drop-down form field?

Please contact our support teams which will adopt the order of the countries in your online shop according to your requirements.

1) , 2) As of 2014. For older installations please contact our support teams

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